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June 2019 - 5 Ways BAs Can Influence Successful Change - Margo Gonzalez and Brendan Smith

Friday, June 21, 2019 -
11:30am to 1:00pm
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This month's meeting is at Microsoft's offices in NW Austin.. 


11:30-11:50: Registration, lunch, and networking
11:50-12:00: Chapter announcements
12:00-1:00: Presentation

Five Ways Business Analysts Can Influence Successful Change

Whether in commercial business or the public sector, organizational change is nearly constant.  New technologies, new processes, new organizational structures are constantly evolving and demanding rapid adoption. There are many success factors in these change initiatives, but stakeholder buy-in is one of the most critical. Today, business analysts are uniquely positioned in organizations to make substantial contributions to the success of change. This presentation will explain organizational change management as a discipline and will outline five tangible ways that business analysts can apply tools or techniques to influence change and make it more successful.

Learning Objectives

  • Understand Change Management and why it matters for an effective transformation.
  • Recognize why as a Business Analyst you are in a natural position to help make change easier in your organization.
  • Learn how the ADKAR Model is used to manage change through specific examples relevant to your role as a Business Analyst.
  • Pick up tips and tools to help guide you and your team through change.

Speaker bios:

Brendan Smith, North Highland People & Change Master Practitioner
Brendan has over 25 years of consulting experience and is an expert in the fields of organizational design, transformation, change management, organizational assessment, and strategy.  Brendan has designed and led multiple large scale transformation initiatives over his career across domains including human resources, acquisition/purchasing, facilities management, and information technology and in industries such as healthcare, defense, government, transportation, aerospace, chemicals, and energy.
Margo Hufstetler Gonzalez, North Highland Austin Portfolio Manager
Margo is a consultant with North Highland with six years of experience in public sector, international economic development, non-profit, and travel and transportation. Margo is a Prosci certified practitioner skilled in organizational change management, and brings experience leading communications, strategic assessments, and culture and performance management work for various organizations.
About North Highland
North Highland is a leading global management consulting firm known for helping clients solve their most complex challenges. We drive innovation and bring big ideas to life through right-sized solutions and skills to deliver effective results across customer experience, transformation, and technology and digital. From strategy to delivery, we partner with clients every step of the way.

Please register at our Constant Contact page.


Event Details: 
June 2019 Chapter Meeting
Event Location: 
Microsoft Quarry Oaks Phase II 10900 Stonelake Blvd, Suite 225, Bldg 2 Austin, TX 78759 Mesquite Conf Room